The Problem with Fragmented Tools
The average business today runs on a tangled mess of disconnected software. CRMs, ticketing systems, analytics dashboards, campaign tools, configurators, chat plugins, and product databases are all trying to talk to each other through duct-taped APIs and fragile zaps.
Somewhere in between running support, managing product pages, and launching promos, brands lose focus. Customers feel it. So do internal teams. And if you're a small or mid-sized business, building custom integrations isn't even on the table.
We felt this pain ourselves, especially while working with clients in 3D and eCommerce. Every feature request sounded reasonable until we realized we were either building another app or gluing together something that should've already existed.
When 3D Alone Wasn't Enough
We started Triorama to build best-in-class 3D tools. And we did.
- Interactive Configurators
- High-performance Viewers
- AR previews and Virtual Try-ons
These helped eCommerce teams tell better product stories and reduce returns. But what came next was the catch.
Clients started asking:
- "Can this answer questions too?"
- "Can it guide users to the right product?"
- "Can it talk to my support chatbot?"
We realized our 3D tools were only solving a slice of a much larger problem: end-to-end experience orchestration.
Why We Pivoted Toward AI Agents
Instead of building feature after feature, we asked a different question:
> What if there was a single interface that knew about your products, understood customer needs, and could talk, show, recommend, and help, all combined in a single thread?
That's where the AI Concierge was born.
Our new direction is an AI-powered interface with multiple agents under the hood:
- Sales Agent – Converts leads and captures interest
- Support Agent – Resolves customer queries, 24/7
- Marketing Agent – Engages visitors with offers and content, starting with LinkedIn automation to help founders build personal brands and generate leads through intelligent content creation and scheduling. Future marketing agents will expand to email campaigns, content distribution, and cross-platform social media management.
- Experience Agent – Ties in visual layers like 3D/AR and guided flows
And yes, more are on the way, including enterprise-focused agents for operations, maintenance, and industrial support.
Our First Marketing AI Agent: LinkedIn Automation
LinkedIn has become the primary channel for B2B founders to build personal brands and generate business leads. But the daily grind of content creation, posting schedules, and engagement optimization takes time most founders don't have.
Our LinkedIn automation agent solves this by learning a founder's voice, industry expertise, and business goals to generate weeks of authentic content automatically. It's not just about scheduling posts — it's about intelligent content strategy that builds thought leadership while founders focus on building their businesses.
This LinkedIn agent serves as our proof of concept for Marketing AI Agents that truly understand business context, not just marketing tactics.
We're Still Betting on 3D, Just Smarter
Our pivot isn't a goodbye to 3D. It's an upgrade.
In fact, 3D will become a key app within our platform's application layer, more on this in an upcoming blog post.
Why? Because product visuals still matter. Especially in industries like:
- Heavy machinery
- Medical devices
- Automotive components
Here, 3D isn't just pretty, it's functional. And AI agents that understand both the visuals and the specs? That's a game-changer.
Built for Startups, Designed for Enterprises
Most of what we're building includes context-aware agents, product-aware assistants, and hybrid internal plus external knowledge bases, all of which were previously limited to enterprise systems.
Big companies often build custom solutions for this. But mid-sized teams or fast-growing D2C brands? They need power, without complexity.
That's who we're here for.
You shouldn't have to choose between:
- DIYing 10 tools
- Or spending 6 figures on enterprise software
Now you can get the brains of both, in one clean assistant.
Final Thoughts: It All Comes Together
This pivot wasn't overnight. It came from dozens of conversations, failed experiments, internal tools, and honest reflections.
We didn't ditch 3D. We evolved it.
And now, we're inviting you to try the AI Concierge and help shape what comes next.
